Real reviews.
Real conversations.
Real growth.
DoTell helps you turn happy customers into Google reviews. Ask every customer at the job by text, email, or a QR code, follow up on the schedule you set, and reply in your own words. You stay in your voice, we handle the busywork.
What DoTell does
Everything you need to earn more reviews
Ask every customer, see all your reviews in one place, and reply in your own words. One simple tool for getting reviews and keeping an eye on them.
- Earn more reviews.
- Ask every customer by text, email, or a QR code at the job, with follow-ups on the schedule you set. The asking happens the same way every time.
- Every review in one place.
- New Google and Facebook reviews land in one spot as they come in, so you can read them and reply in your own words.
- Reply and make it right.
- Reply to reviews in your own words, and low ratings get flagged so you can call and make it right before it festers.
- Know every customer.
- One page per customer with their jobs and the reviews they left, all in order. Tag and group customers however you work.
- Run the field side.
- Schedule jobs, give technicians a simple phone app, capture before and after photos, and keep a friendly leaderboard of who earns the most reviews.
- See what is working.
- Plain dashboards: reviews over time, how fast you respond, and which technicians and locations bring in the most.
Our team now asks for reviews consistently, both in the field and from the office. We went from a few reviews each month to a steady flow every week. QR codes and follow-ups made the biggest difference.
Pricing
One simple package
Everything you need to ask for, capture, and monitor reviews, plus the field tools your team uses every day. One price, per business.
Base
$285 / month
Plus a one-time $285 onboarding fee.
Per business, billed monthly.
Everything you need to capture, request, and monitor reviews, plus the field ops tools your team uses every day.
- Unlimited locations and contacts
- Review request SMS and email with follow-ups you schedule
- Job scheduling, technician view, and QR review codes
- Review monitoring across Google and Facebook
- Zapier and REST API for ServiceTitan, Jobber, Housecall Pro, and more
- 10DLC brand registration so your review texts get delivered
- 5,000 SMS messages per month included
- Priority support
Franchise or multiple locations? Contact us for custom pricing.
Frequently asked questions
-
You can trigger requests from multiple workflows. Teams can send at job completion, schedule review campaigns, or send manually from the dashboard. You can also show a QR code in person so customers can leave a review on the spot.
-
No app download and no long onboarding. Office staff can run everything from the web dashboard, and technicians can use the mobile view in any phone browser. Most teams are comfortable within the first day.
-
Yes. Connect your home service or CRM software with Zapier in a few clicks, no code required. When status changes happen in your existing system, DoTell can create records, update contacts, and send the review requests you set up. If you prefer direct integration, our REST API is fully documented.
-
You set the follow-up once, and DoTell sends it a few days later on the schedule you choose. Many reviews come from this second touch, when customers have more time. You stay in control of the words and the timing, without the manual chasing.
-
Google and Facebook are supported. The review link takes customers to the platform you choose, often Google for local SEO impact. All supported platforms are monitored in the dashboard so you never miss a new review.
-
Nothing to install. DoTell is fully web-based. Office staff can manage the dashboard from a laptop and field teams can use mobile screens from a phone browser.
Get started in minutes
Create your account, set up your business, and a DoTell admin will approve your review texting shortly after. No invitation needed.
-
Step 1
Sign up
Create your account with your work email.
-
Step 2
Add your business
Connect Google, set your branding, configure follow-ups.
-
Step 3
Get approved
We review and approve your review texting, usually within one business day.
Already have an account? Sign in
Questions before you sign up? Email us at info@dotellreviews.com